Orders
When will my order ship?
We process orders quickly—most ship within 24 hours! If you order on a Friday, Saturday, or Sunday, your package will be on its way the following Monday. Once shipped, your order should arrive within 3–5 business days. We use USPS First Class for del
What is your refund policy?
HeySunday’s Refund Policy, Explained At HeySunday, we want you to love your laundry experience as much as we love creating products for it. If something’s not quite right with your purchase, we’ll work with you to make it better. First-Time Purchases
Do you accept returns?
We accept returns within 30 days of purchase, as long as the item is unopened and unused. Please note the following:. ⚠️ Returns must always be initiated by contacting our team first. Please do not send returns on your own, as we need to create an in
What happens with my order if I cancel my subscription?
We know you have enough to worry about already, so we make adjusting or canceling your subscription with us simple. If you cancel your subscription more than 24 hours in advance of the next shipment, then you will not receive any more of the products
How to cancel an order?
We understand that plans can change, and you may need to cancel an upcoming order. If that’s the case, here's what to do:. If Your Order Has Not Shipped Yet:. Reach out to us as soon as possible through our Contact Form or by emailing support@heysund
How can I correct the Shipping Address of an order?
Need to update your shipping address? We’ve got you covered!. If your order hasn’t shipped yet, please contact us as soon as possible using our Contact Form or emailing us at [email protected] with the updated shipping information. We’ll do our b