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Orders

Why don’t I see a tracking code for my order?

We don’t offer live tracking just yet, but shipping with USPS helps us keep it free and eco-friendly. We know waiting without updates can be frustrating, so here’s what to expect after placing your order:. Fast Processing: Orders usually go out withi

When will my order ship?

We process orders quickly—most ship within 24 hours! If you order on a Friday, Saturday, or Sunday, your package will be on its way the following Monday. Once shipped, your order should arrive within 3–5 business days. We use USPS First Class for del

What is your refund policy?

HeySunday’s Refund Policy, Explained. At HeySunday, we want you to love your laundry experience as much as we love creating products for it. If something’s not quite right with your purchase, we’ll work with you to make it better. First-Time Purchase

Do you accept returns?

We don’t currently accept returns, but your satisfaction means everything to us!. If your HeySunday detergent sheets didn’t meet your expectations, please let us know through our Contact Form or at [email protected]. We’ll work with you to make t

What happens with my order if I cancel my subscription?

We know you have enough to worry about already, so we make adjusting or canceling your subscription with us simple. If you cancel your subscription more than 24 hours in advance of the next shipment, then you will not receive any more of the products

How to cancel an order?

We understand that plans can change, and you may need to cancel an upcoming order. If that’s the case, here's what to do:. If Your Order Has Not Shipped Yet:. Reach out to us as soon as possible through our Contact Form or by emailing support@heysund

How can I correct the Shipping Address of an order?

Need to update your shipping address? We’ve got you covered!. If your order hasn’t shipped yet, please contact us as soon as possible using our Contact Form or emailing us at [email protected] with the updated shipping information. We’ll do our b