Orders
When will my order ship?
We process orders quickly—most ship within 24 hours! This includes orders placed on a Friday, which now ship the very next day (Saturday) rather than waiting until the following Monday.Once shipped, your order should arrive within 3–5 business days.
What is your refund policy?
HeySunday’s Refund Policy, Explained. At HeySunday, we want you to love your laundry experience as much as we love creating products for it. If something’s not quite right with your purchase, we’ll work with you to make it better. First-Time Purchase
Do you accept returns?
Yes — unopened, unused items can be returned within 30 days of purchase. Here’s how it works: ⚠️ Contact us first — alwaysAll returns must be initiated by messaging [email protected] with the subject line “Return Request.” Please don’t ship anyth
What happens with my order if I cancel my subscription?
Canceling your subscription stops all future orders — here’s exactly how the timing works: If you cancel more than 24 hours before your next order dateNothing further will ship or be charged — you’re all set. (Your next order date is shown on the mai
How to cancel an order?
We understand that plans can change, and you may need to cancel an upcoming order. If that’s the case, here's what to do:If Your Order Has Not Shipped Yet:Contact us immediately through our Contact Form or at [email protected]. Please know that o
How can I correct the Shipping Address of an order?
Need to update your shipping address? We’ve got you covered! If your order has already shipped, we're unfortunately unable to change its destination mid-route. Reach out anyway — if the package can't reach you, our team will look into it and work wit