What should I do if my order has not arrived by the estimated delivery time?Updated 15 days ago
We get it – waiting for orders to arrive can feel like watching laundry dry (the suspense!). If your package hasn’t made it to your doorstep within the expected delivery window, don’t worry – here’s what to do:
Double Check your Shipping Address:
Find your order’s details (either in your email inbox or by logging into your account here) and take a quick look at the address you provided. A little typo can sometimes send your package on an unexpected adventure.Give It a Little More Time:
Standard delivery usually takes 3-5 business days once the order has been shipped, but USPS occasionally needs an extra day or two to work their magic. If you're still within the delivery window, hang tight – your order is likely on its way!Contact the HeySunday Team:
If your order still has not made it to you by the end of the estimated delivery window, please don’t hesitate to contact us through our Contact Form or at [email protected].
We’re here to help and want to make sure your order lands in your hands and washing machine as soon as possible. Got more questions? Drop us a line – we’ve got your back!