What should I do if my order has not arrived by the estimated delivery time?Updated 2 months ago

We understand the importance of timely deliveries and apologize for any inconvenience caused. If your order has not arrived by the end of the estimated delivery window, please follow these steps:

1. Verify your Shipping Address: Ensure that the shipping address you provided is accurate. Mistakes in the address can cause delays or delivery issues.
2. Check for Delivery Notifications: Sometimes, carriers may leave a delivery notification if you were unavailable to receive the package. Check your mailbox or around your home for any notices from USPS.
3. Wait for the Full Delivery Window: Standard shipping usually takes 3-5 business days, but occasionally, USPS may take a couple of extra days to deliver your order. If it is still within this timeframe, your package may be en route and should arrive soon.
4. Contact Us: If your order still has not arrived by the end of the estimated delivery window, please do not hesitate to contact us at our Contact Form or at [email protected].

We are committed to ensuring you receive your order promptly and will do everything we can to resolve any issues. Your satisfaction is our top priority, and we appreciate your patience and understanding. 

If you have any further questions or concerns, feel free to reach out to us.