How to Delete My Account or Personal DataUpdated 2 hours ago

If you would like to request the deletion of your HeySunday account or personal information, please contact our support team by email.

1. Submit a Data Deletion Request

Send your request to:

Email: [email protected]

Please include the email address associated with your HeySunday account or orders so we can locate your information and process your request.

2. What Happens Next

Once we receive your request, our team will begin processing your data deletion request in accordance with applicable privacy laws.

The process includes:

• Personal information removal: We will remove personal information such as your name, address, email address, phone number, and other contact details from our store systems and the platforms we use to support your customer experience.
• Processing timeline: If you have placed an order within the last 180 days, your data deletion request will be completed 180 days after your most recent order date to help protect against potential chargebacks.
• Information retained for legal purposes: Certain transaction records, such as order dates, items purchased, and transaction amounts, may be retained for legal and accounting requirements. These records will not include personal identifying information.
• Active subscriptions: Any active subscriptions or pre-orders will be canceled once your data is erased, and no future payments will be processed.
• Third-party services: If you use Shop or Shop Pay, you will need to submit a separate data deletion request directly through the Shop app or Shopify’s privacy portal.

If you have any questions about the data deletion process, please contact our support team at [email protected].