How to Cancel Your HeySunday SubscriptionUpdated 3 months ago

How to Cancel Your HeySunday Subscription

We’re sorry to see you go, but we want to make the cancellation process as simple and straightforward as possible. Follow these steps to cancel your HeySunday subscription:

Heads-up before you start: to avoid your next charge, cancel at least 24 hours before your next order is scheduled to process. Cancellations apply to future orders only — an order that has already been processed will still ship. You can see your next order date on the main page of your customer portal.

Not sure you want to leave for good? You can also skip your next order or change your next order date from the same portal — your discount and settings stay intact.

Step-by-Step Guide

1. Go to the HeySunday Website
   Visit heysunday.com.

2. Click on “Manage Subscription”
   At the top of the page, select “Manage Subscription.”

3. Sign In to Your Account
   Enter the email address associated with your HeySunday account and click “Get login code.” 
   You'll receive a one-time code by text or email shortly.

4. Enter the Verification Code
   Open your email, find the message from HeySunday, and enter the code provided to access your subscription portal.

5. Access Your Subscription Settings
   Once logged in, open your subscription and click the three-dot “More” button near the top-right corner.

6. Cancel Your Subscription
   Select "Cancel" from the menu.

7. Confirm Cancellation
   If you wish to continue with cancellation, click “Cancel”
   You’ll be asked to select a reason for canceling—your feedback is valuable and helps us improve.

8. Complete the Cancellation
   After confirming, a brief questionnaire may appear. Once complete, you’ll receive a confirmation email letting you know your subscription has been successfully canceled.

You'll receive a confirmation email once the cancellation goes through. If it doesn't arrive within a few minutes, check your spam folder — and if you still don't see it, contact us so we can confirm your subscription status.

Need Help?

If you have any additional questions or need assistance, don’t hesitate to contact us at [email protected]. Your satisfaction is important to us!